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For instructions on how to clear your web browser's cache, click on the version of the web browser you use below.

Windows Macintosh
Microsoft Internet Explorer
5.0 | 6.0 | 7.0

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Safari
Macintosh OS 10.2 Safari 1.0

Download the latest version

Mozilla Firefox
Firefox

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Mozilla Firefox
Firefox

Download the latest version

Netscape Communicator/Navigator
4.0 | 6.0 | 7.0 | 8.0

Camino
1.5 - 1.6

Download the latest version


Clearing Browser Cache on Windows



Microsoft Internet Explorer 5.0

  1. Open Internet Explorer.
  2. Click Tools in the upper toolbar.
  3. Click Internet Options to open Internet Properties.
  4. Click the General tab.
  5. Click Delete Files under "Temporary Internet Files".
  6. Check Delete all offline content.
  7. Click OK on the Delete Files dialog box.
  8. Click Apply and then OK.

OR

  1. Click Start, select Settings and Control Panel.
  2. Double-click Internet Options to open Internet Properties.
  3. Click the General tab.
  4. Click Delete Files
    NOTE: Do not select Delete Cookies. Delete Cookies removes all the cookies stored on the computer.
  5. Click OK on the Delete Files dialog box.
  6. Click OK.
  7. Close Window.

    Direct Microsoft Support Page

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Microsoft Internet Explorer 6.0

  1. Open Internet Explorer.
  2. Click Tools in the upper toolbar.
  3. Click Internet Options to open Internet Properties.
  4. Click the General tab.
  5. Click Delete Files under "Temporary Internet Files".
  6. Check Delete all offline content.
  7. Click OK on the Delete Files dialog box.
  8. Click Apply and then OK.

OR

  1. Click Start, select Settings and Control Panel.
  2. Double-click Internet Options to open Internet Properties.
  3. Click Delete Files
    NOTE: Do not select Delete Cookies. Delete Cookies removes all the cookies stored on the computer.
  4. Click OK on the Delete Files dialog box.
  5. Click OK.
  6. Close Window.

    Direct Microsoft Support Page

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Microsoft Internet Explorer 7.0

  1. Open Internet Explorer.
  2. Click Tools in the upper toolbar. or click on the Tools icon.
  3. Click Internet Options to open Internet Properties.
  4. Click the General tab.
  5. Click Delete under "Browsing History".
  6. Click Delete Files under "Temporary Internet Files".
  7. Click Yes on the Delete Files dialog box.
  8. Click Close and then OK.

OR

  1. Click Start, select Settings and Control Panel.
  2. Double-click Internet Options to open Internet Properties.
  3. Click Delete under "Browsing History".
  4. Click Delete Files under "Temporary Internet Files".
  5. Click Yes on the Delete Files dialog box.
  6. Click Close and then OK.
  7. Close Window.

    Direct Microsoft Support Page

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Mozilla Firefox

  1. Click Tools in the upper toolbar and select Options.
  2. Click the Privacy icon.
  3. Click Clear across from the Cache option.
  4. Click OK.
  5. Exit and re-launch the browser.

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Netscape Communicator / Navigator 4.0

  1. Click Edit in the upper toolbar and select Preferences.
  2. Click Advanced.
  3. Click Cache.
  4. Click Clear Memory Cache.
  5. Click Clear Disk Cache.
  6. Click OK.

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Netscape Communicator / Navigator 6.0

  1. Click Edit in the upper toolbar and select Preferences.
  2. Click Advanced.
  3. Click Cache.
  4. Click Clear Memory Cache.
  5. Click Clear Disk Cache.
  6. Click OK.

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Netscape Communicator / Navigator 7.0

  1. Click Edit in the upper toolbar and select Preferences.
  2. Click the Triangle next to Advanced to expand it.
  3. Click Cache.
  4. Click Clear Cache.
  5. Click OK.

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Netscape Communicator / Navigator 8.0

  1. Click Tools in the upper toolbar and select Options.
  2. Select Privacy under Options on the left side of the screen.
  3. Click Cache.
  4. Click Clear Cache.
  5. Click Clear.
  6. Click OK.

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Clearing Browser Cache on Macintosh



Safari 1.0 for Macintosh OS X

  1. Open Safari.
  2. Click on Safari in the upper toolbar and Select Empty Cache.
  3. Click Empty on the Are you sure message box.
  4. Exit and re-launch the browser.

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Firefox for Macintosh OS X

  1. Open Firefox
  2. Click on Firefox in the upper toolbar and Select Preferences.
  3. Click on Privacy Icon.
  4. Click Clear across from the Cache option.
  5. Click OK.
  6. Exit and re-launch the browser.

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Camino 1.5 - 1.6 for Macintosh

  1. Open Camino.
  2. Click on Camino in the upper toolbar and Select Empty Cache.
  3. When prompted, click Empty.
  4. Exit and re-launch the browser.

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